邢婉贞.基于扎根理论的高校图书馆特藏服务质量影响因素与提升策略探析[J].情报工程,2025,11(2):079-089 |
基于扎根理论的高校图书馆特藏服务质量影响因素与提升策略探析 |
Analysis on the Influencing Factors and Improvement Strategies of the Quality of Special Collection Services in University Libraries Based on Grounded Theory |
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DOI: |
中文关键词: 高校图书馆;特藏服务质量;扎根理论 |
英文关键词: University Library; Special Collection Service Quality; Grounded Theory |
基金项目:常州市第二十届社会科学研究课题资助项目“国内外高校图书馆特藏资源建设现状与服务策略构建”(tCZSKL-2024A0022)。 |
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中文摘要: |
[目的/意义]探究高校图书馆特藏服务质量影响因素,并搭建影响因素模型。[方法/过程]基于扎根理论研究范式,对运用半结构化访谈法、网络调研法获取的原始资料进行编码分析。[结果/结论]研究发现高校图书馆特藏服务质量影响因素主要包含管理方式、建设方式、资源类型、服务形式、服务对象等 5 个主范畴,分别对高校图书馆特藏服务质量起到保障、支撑、完善、主导、推动作用,是影响高校图书馆特藏服务的前提、基础、关键、核心和根本。最后,进行分析并提出提升高校图书馆特藏服务质量的策略。 |
英文摘要: |
[Objective/Significance] To explore the influencing factors of the quality of special collection services in university libraries and build a model of these influencing factors. [Methods/Processes] Based on the grounded theory research paradigm, conduct coding analysis on the raw data obtained through semi-structured interview and online research methods. [Results/Conclusions] Research has found that the factors affecting the quality of special collection services in university libraries mainly include five main categories: management methods, construction methods, resource types, service forms, and service recipients, which play a role in ensuring, supporting, improving, leading, and promoting the quality of special collection services in |
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